Your Privacy, Our Commitment
We believe in full transparency about how we collect, use, and protect your personal information.
Introduction
Welcome to AutomateAI. We provide AI-powered automation services including intelligent chatbots, business process automation, and integrated payment systems. This Privacy Policy explains how we handle your personal information when you use our website or services.
By using AutomateAI's services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.
We do not sell your personal data to third parties — ever. Your information is used solely to provide and improve our services.
Information We Collect
We collect only the information necessary to provide you with our AI automation services.
Information you provide directly:
- Full name and email address when you contact us or sign up
- Business name, industry, and company size for service customization
- Payment details processed securely through our payment partners
- Messages and inquiries submitted through our contact forms or chatbot
- Any files or documents you share with us during onboarding
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent, and interaction patterns on our website
- Chatbot conversation logs for service quality and AI improvement
- Referral source — how you found us
How We Use Your Information
Your information helps us deliver better, more personalized AI automation services. We use it to:
- Set up and manage your AI automation solutions and chatbots
- Process payments and send invoices or receipts
- Respond to your support requests and inquiries promptly
- Send important updates about your services or account
- Improve and train our AI systems for better performance
- Analyze usage trends to enhance our platform and features
- Comply with legal obligations and prevent fraud
We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time through the link in any email we send.
Cookies & Tracking
We use cookies and similar technologies to enhance your experience on our website:
You can manage cookie preferences through your browser settings at any time.
Data Security
We take the security of your data seriously. Our measures include:
- SSL/TLS encryption for all data transmitted to and from our platform
- Secure, encrypted storage of all personal and business data
- Regular security audits and vulnerability assessments
- Strict access controls — only authorized personnel can access your data
- Secure, PCI-compliant payment processing through trusted partners
While we implement industry-standard security measures, no system is 100% secure. Please use a strong, unique password and keep your credentials safe.
Your Rights & Choices
You have full control over your personal information. You have the right to:
- Access: Request a copy of all personal data we hold about you
- Correct: Update or correct any inaccurate information
- Delete: Request deletion of your personal data
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restrict: Limit how we process your data in certain circumstances
To exercise any of these rights, contact us at privacy@automateai.com — we will respond within 7 business days.
Data Retention
We retain your personal data only for as long as necessary:
Third-Party Services
Our platform integrates with trusted third-party services to deliver the best experience:
- Payment gateways for secure transaction processing
- Cloud infrastructure providers for reliable hosting
- Analytics tools to understand website performance
- Email delivery services for notifications and updates
- AI infrastructure providers that power our automation engine
Each third-party provider is carefully vetted and required to maintain strict data protection standards.
Children's Privacy
AutomateAI's services are designed for businesses and professionals. We do not knowingly collect personal information from anyone under the age of 13.
If we become aware that we have collected data from a child under 13, we will delete it immediately. Please contact us if you believe we may have such information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users via email for material changes
- Display a notice on our website for at least 30 days
Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is here to help.
Privacy & Data Team
We respond to all privacy inquiries within 7 business days.
privacy@automateai.com