A clearer next step.
Setup guides and practical answers for your Blarumo workspace.
Get your workspace ready
- Create an account and confirm your email.
- Set your business name in Settings → Business profile.
- Choose a channel in Connected channels and complete the provider setup.
- Check channel health, then receive a real customer message.
- Reply from Inbox and confirm the delivery result.
A channel needs attention
- Open the affected channel in the dashboard.
- Read its connection or webhook health result.
- Use the repair or reconnect control if available.
- Confirm provider permissions and business-account access.
- If the problem remains, contact support with the displayed reference code. Never send passwords or access tokens.
A message will not send
- Check that the channel connection is healthy.
- Review the customer-service reply window.
- For a WhatsApp business-initiated message, select an approved template and a contact with recorded permission.
- Check your message allowance in Billing & usage.
- Read the delivery result. If the outcome is unknown, review it before retrying to avoid duplicates.
Invite your team
- Open Workspace → Team.
- Enter a teammate email and choose the minimum role they need.
- Create an invitation and share the generated link with that teammate.
- They create or sign in to their account using the invitation link.
- Review member roles in Team after they join.