Find the right conversation
Search by name, customer ID or message and filter by channel.
One inbox. More context.
Read and reply to WhatsApp, Messenger and supported Instagram conversations without switching business tools.
BUILT FOR YOUR DAILY WORK
Shared Inbox in Blarumo
Read and reply to WhatsApp, Messenger and supported Instagram conversations without switching business tools.
Know when you can reply
Review reply-window status and delivery outcomes before sending.
Work with customer context
Keep contact permissions, message history and AI assistance close to the conversation.
BEFORE YOU START
What you’ll need
- At least one healthy connected messaging channel.
- A real incoming customer message to create a conversation.
- A workspace role with the appropriate messaging permission.
Questions, answered.
Will adding a contact create a conversation?
No. Adding a contact stores their details; conversations appear when messages reach your connected channel.
Does everyone on my team have the same access?
No. Owners, admins, managers, agents and viewers have different permissions.